NOTE: While review of this lab scenario is useful for all BitTitan customers, the specific lab instructions will only work with a shared Workgroup and resources created for attendees of the ELEVATE '17 Conference. The BitTitan team plans to make executable labs available for all BitTitan customers in the coming months.
Product: MSPComplete, Get Organized, Get Optimized, Get Automated
- You need to be a part of the Workgroup "Elevate Labs" in order to execute these labs. Contact your lab administrator, who should be in the room with you, to add you to this Workgroup.
- An MSPComplete account
- Click People.
- Find and select your name in the agent list.
- Click the ellipsis (…) of that agentt
- Select Edit.
- Add an hourly rate of $75.
- Click Save.
- Click Runbooks.
- Find Google Mailbox to Office 365 - <your initials>.
- Click on the ellipsis of that Runbook.
- Select Edit Runbook.
- Go through each Task and change the estimate of how long this Task should take to execute.
- Confirm that the Service estimate increases by changing the estimate on a Task level.
- Click Publish.