At the heart of MSPComplete are the services that you deliver to your customers. MSPComplete provides a wealth of packaged services for migrating customers to the cloud, moving data from one cloud-based service to another, and managing day-to-day operations, such as setting up records for your customers’ new employees, resetting employee passwords, and decommissioning mailboxes for departing employees.
MSPComplete divides services into well-documented tasks that you can assign to your IT staff based on their skills. MSPComplete tracks each service, alerting your staff to their task assignments and notifying you of service issues before they impact your customers.
Because every service provider has unique requirements, you can also build your own services in MSPComplete. You can create services from scratch or build on existing ones, for example, by adding follow-up tasks to perform after a packaged service completes. By using MSPComplete to define and document your customized services, you keep your IT processes centralized and secure. No more hunting around for Word documents or archived emails that explain how to get things done.