Make sure IMAP access is enabled on your email provider.
You need to specify the host name and the port of your IMAP server on your connector.
Typical IMAP ports are:
- 143 without SSL/TLS.
- 993 with SSL/TLS.
Many IMAP systems are not properly RFC-compliant. Please contact our Support Team if you see unexpected behavior.
IMAP migrations can only migrate Mail items. For more information on IMAP limitations, see these articles:
- How do I migrate items other than email when migrating from an IMAP server?
- Can labels or folders with double byte spaces in IMAP systems be migrated?
- Unknown namespace
We also have Migration Guides available for several IMAP migration scenarios. You can find all of our Mailbox Migration Guides here.