User not on post office

User not on post office: This error indicates that the mailbox, as specified in MigrationWiz, is not located on the target GroupWise POA (Post Office Agent).

Resolution:

  1. Check that the specified user name is a true GroupWise user name.
    • Typically this is not an email address (i.e., specify Joe, not Joe@company.com).
    1. Check that the specified user name is on the target POA.
      • If the user is on a linked POA, make sure the link references a publicly accessible name/IP.
      1. Make sure you can log in using the specified GroupWise user name using GroupWise Web Access at the target POA.
        • Check Gro​upWise settings for the specified user/email address.
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