User not on post office

September 13, 2024 15:17

Error

User not on post office.

This error indicates that the mailbox, as specified in MigrationWiz, is not located on the target GroupWise POA (Post Office Agent).

Check that the specified user name is a true GroupWise user name.
- - Typically this is not an email address (i.e., specify Joe, not Joe@company.com).
Check that the specified user name is on the target POA.
- - If the user is on a linked POA, make sure the link references a publicly accessible name/IP.
Make sure you can log in using the specified GroupWise user name using GroupWise Web Access at the target POA.
- - Check GroupWise settings for the specified user/email address.