The SMTP address has no mailbox associated with it




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    Kalleo Technologies

    "In other rare cases, the address book has not been rebuilt to include recently created mailboxes, and so cannot resolve a valid email address."


    Do you have a solution for these "rare" cases?

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    Rob Latino

    Hi Kalleo Technologies,

    The address book is updated approximately every 24 hours. The solution is to wait for the address book to be updated. If you are still experiencing the problem even after waiting a day, then we suggest opening a support ticket here, so that we can take a closer look at your scenario:

    Thank you.

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