What is a Project?

 

A project is a collection of settings that defines how we communicate with the Source and Destination messaging systems. After configuring a project, you would then associate one or more items, like mailboxes.

The settings on a project include the following:

  • The protocol that you wish to use to communicate with the Source and Destination servers (EWS, IMAP, POP, etc.).
  • The server information used to connect to the Source and Destination servers (server names, server ports, etc.).
  • For mailbox migrations, administrative credentials to access mailboxes​. In most migration scenarios, the admin account needs to have full access rights to the Source mailboxes. Details for how to set this up can be found in the article Create an administrator account for login.

Notes:

  • Every setting on the project is applied to all mailboxes associated with that project.
  • For settings that are represented as checkboxes, only selected settings are applied to the project. Not selecting a checkbox does not disable a selected setting inherited from the project.

Project Settings:

Note: MSPComplete introduced the concept of endpoints. When creating a project, you should first create your endpoints within MSPComplete. See View, add, and edit customer endpoints.

 

Setting ​​Description
​Project Type ​Choose between a mailbox, public folder, document, archive, or collaboration project.  Note: you may not see all migration types in your list. The list of available project types depend on your access rights.
Project Information General information about the project. 
Project Name
​A name you can use to identify the migration project.
Customer
You can create a new customer or select a customer that contains the endpoints you would like to use for migration. (If a new customer is created this way, you will also create new endpoints.)
Source Settings

This is your Source endpoint. Select or create a new endpoint. Click on "Edit endpoint" a to modify:

Endpoint Name
A name you can use to identify your endpoint. 
​I Know My Service Provider
When creating a new endpoint, this option will assist in automatically populating fields, when migrating from or to hosted providers.
Endpoint type 
​Choose the platform or type of server you are migrating from.
​​Credentials
​Depending on the server type selected, you will be prompted for the credentials necessary to gain access to the Source.
Destination Settings

This is your Source endpoint. Select or create a new endpoint. Click on "Edit endpoint" a to modify:

Endpoint Name
A name you can use to identify your endpoint. 
​I Know My Service Provider
When creating a new endpoint, this option will assist in automatically populating fields, when migrating from or to hosted providers.
Endpoint type 
​Choose the platform or type of server you are migrating from.
​​Credentials
​Depending on the server type selected, you will be prompted for the credentials necessary to gain access to the Source.
Project Summary  Summary displaying the current project's source and destination environments. Also displays what item types qualify to migrate and any related guides that apply to the migration scenario.
​Advanced Options
​Send successful migration email notifications to: ​Allows you to specify users, including custom email addresses, to be notified by email upon successful migration.
​Send failed migration email notification emails to: ​Allows you to specify users, including custom email addresses, to be notified by email upon failed migration.
​Customize Notification Emails ​Allows you to create custom emails for migration success, migration failure, and requesting user credentials.
​Number of days until an unused project is auto-deleted ​Number of days in which the connector and all associated data are purged if not used. Purchase date is based on the connector create date, newest mailbox create date, or last mailbox migration complete date, whichever is the latest.
Filtering​ ​​Allows you to choose what items to migrate, depending on their date, or through more powerful custom filtering options.
​​Source/Destination Specific Information ​Allows you to specify custom settings specific to the type of server you are migrating to or from.
​Log subjects of failed items ​Allows the system to log and display the subject of failed items.
​Remigrate previously successful items

​By default, we do not migrate items that were previously migrated, regardless of if they were removed from the Destination. Enable this to migrate all items regardless of whether they were migrated or not.

 

NOTE: Selecting this option will cause duplicates at the destination of source items that were previously migrated and still exist at the destination.

​Remigrate previously failed items

​By default, we do not migrate items that we could not previously migrated after maximum retries when migrations are resubmitted. Enable this flag to attempt migration of items that previously failed to migrate.

 

NOTE: Selecting this option will cause duplicates at the destination of source items that were previously migrated and still exist at the destination.

​Preferred data center ​​BitTitan is proud to offer data centers in several locations around the world. For best performance, choose the data center nearest your Destination sites.
Max. concurrent migrations Maximum number of items that should be migrated at the same time. If more items are submitted than the specified limit, the other items will not begin until a running item completes or fails.
Max. errors per migration Maximum  failures that can be reached. If this limit is reached, the item migration is considered a failure and will stop. When the maximum failures have been reached, you should take corrective measures on the server corresponding to the errors and resubmit migration for continuation.
Do not retry errors If an item fails to migrate, we will normally retry migrating the item several additional times before failing. Enabling this flag will result in no retries. Failure to migrate an item for any reason will be logged and skipped.
Support Options Please contact support​ regarding the use of this field.​ 
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