Will UserActivation change my MX records if I am routing mail through a gateway?
UserActivation cannot make MX or other DNS record changes if you are routing mail through a gateway. You need to make the DNS changes manually.
Complete the following steps in order to use UserActivation with a gateway (i.e., Barracuda, Mx Logic, etc.).
- Select the option to make DNS changes manually.
- When it is time for the cutover, select Skip when presented with the records you need to add. If you click Done, UserActivation will do a lookup to make sure that the correct DNS changes are in place. Since there is a gateway in place, the lookup will fail. Selecting "Skip" will skip the lookup, and ask you to confirm that the records are correct. Once confirmed, proceed to the next step.