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How do I deploy the Device Management Agent with a Group Policy Object (GPO)?

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15 comments

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    Midas Migration Team Sherweb (External)

    Hello and after that?

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    Rob Latino

    Hi Midas Migration Team Sherweb (External),

    Once the agent starts running on user computers, their devices will show up in the customer's Computers page in MSPComplete as outlined in this article: https://help.bittitan.com/hc/en-us/articles/115006043848

    You can view the HealthCheck for Office 365 assessments for the devices that are running DMA: https://help.bittitan.com/hc/en-us/articles/115005870507

    You can also potentially run DeploymentPro to remotely configure user email profiles after a mailbox migration to Office 365: https://help.bittitan.com/hc/en-us/articles/115008112447

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    Schneider Collaboration

    Hey Rob, when you select US Employee's it sort of implies a user object. Can you change the example to imply computer objects. That screenshot is very misleading.

     

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    Diego Santos

    I'm not seeing this in my portal. Is this document out of date?

     

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    Afineol Support

    Now how do we associate the user email with the computers? 

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    Nicholas Humaciu

    Hello Afineol, 

    With GPO the users will be returned into the project based on the naming convention found on the local AD. If you have users who returned with an address that is different than what you had expected, please follow the steps in this guide: https://help.bittitan.com/hc/en-us/articles/115008265828 and that will allow you to schedule the users properly with their UPN.

     

    Regards,

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    Christopher Hunt

    The link to the video in the solution is broken.  Is there a video?  Thanks.

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    Anne Kohler

    Hello Christopher, 

    Unfortunately, that video has been retired from the Help Center.  Apologies for the confusion!  

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    Gary Leavelle

    would be nice if the article was Firefox printer friendly.

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    Terry Samain

    Wouldn't this fail due to lack of permissions?

    When using the System user, you use a Local Superuser without permissions to a network share.

    I think adding a copy .exe action might solve this issue.

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    Kyle Rinner

    Terry,

    I have used this guide in the past and it the instructions worked for me.  If there is a step or process that does not work in any of our aritcles please let us know. 

    You can do this by opening a ticket.

    Thank you 

    Kyle

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    Gavin Steiner

    Please let us know what end users will see on their comptuers.

    • New start menu item?
    • New Desktop Icon?
    • Install process bar?

    We need to warn them.

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    Anne Kohler

    Hi Gavin,

    With a GPO, there is a brief installation window that shows up on the user's screen during the actual installation.  You can set the install to be silent, with no window showing up, by using the instructions in this article: Is it possible to silently install the Device Management Agent?

    While there is no new start menu item or desktop item for the agent, there are some items in the Task Manager that the user might see, if they frequent the Task Manager. You can see the items in the Task Manager in this article: Troubleshoot connectivity between the Device Management Agent and MSPComplete

    The user will interact with the agent only by way of the profile reconfiguration using DeploymentPro, and you can see roughly what they will see in this article: What is the end user experience when DeploymentPro reconfigures their Outlook profile?

    I hope that helps!

    Anne K

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    Matt Irvine

    Will this only work when the primary PC user is signed in?

    It has worked for 10 out of 15 PCs. The other PCs are turned on but no users are logged in. 

    I have checked the Run whether a user is logged on or not and add a checkmark next to Run with highest privileges option.

    AD is 2008R2. PCs are W10 and W7 it has installed successfully for both OS types on PCs that have users actively signed in. 

    Thanks

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    Kyle Rinner

    Matt,

    You are correct the users will have to log in for them to install and check-in with DMA.  They also have to be logged on for their profile to be changed to the new one.  If you have users that are not in the office right now their cutover will have to wait until they are back.

    Thank you

    Kyle

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