1. BitTitan Help Center
  2. Perform a Migration
  3. Microsoft OneDrive & SharePoint Migrations
  4. OneDrive for Business

OneDrive for Business to Dropbox Migration Guide

This guide explains all the necessary steps for OneDrive for Business to Dropbox document migrations, as well as providing additional resources.

First migration?

We’ve created a guide on scoping, planning, and managing the migration process for your use. If this is your first migration, we recommend reading this guide carefully.

MigrationWiz

MigrationWiz is a migration tool, not a syncing tool. If changes are made at the source after migration, they will not sync to the destination, nor will changes made at the destination sync to the source. We do not have “live” monitoring of changes (as with a sync agent) and we cannot handle scenarios such as conflict resolution without user interaction.

MigrationWiz supports the capability to share migration projects across a Workgroup. When the Project Sharing feature is turned on, all Agents besides those who are Inactive can view all migrations projects. 

Prerequisites

It is important to highlight and meet the following prerequisites for a smooth migration project.

Licensing

We recommend that you purchase User Migration Bundle licenses for this migration scenario. User Migration Bundle licenses allow the performance of multiple migrations with a single license. For questions on licensing, visit MigrationWiz Licenses.

To use your license by following the next steps:

  1. Purchase Licenses.
  2. Create a Customer.
  3. Apply Licenses.
  4. Review Considerations.
Purchase Licenses Create a Customer Apply Licenses Considerations

Purchase licenses by following the steps below:

  1. Sign in to your BitTitan account. 
  2. In the top navigation bar, click Purchase.
  3. Click the Select button and choose User Migration Bundle licenses.
  4. Enter the number of licenses you want to purchase. Click Buy Now.
  5. Enter a Billing address if applicable.
  6. Click Next.
  7. Review the Order Summary and enter a payment method.
  8. Click Place Your Order.

Limitations

  • We are not able to support migrations with two-factor or multifactor authentication. 
  • The maximum file size for migration through MigrationWiz varies by migration type and environment, but may never exceed 60GB. 
  • App password usage, MFA/2FA, and ADFS are not supported for the migration admin account/service account being used by this endpoint.

Migrated Items

Please click the bars below to check the migrated and non-migrated items. We are constantly working to create a better migration experience for you so these items may change over time.

What items are migrated?
  • Folders
  • Shared Folders
  • Permissions set at the individual folder or item level that have been granted to specific users/email addresses
  • Code Files
  • Documents
  • Images
  • Forms
  • Executables
  • Videos
  • Audio Files
  • Original metadata and BitTitan migration metadata (author, editor, created time, modified time, name, filesize, type, MigrationWizId, MigrationWizPermissionId)
  • Document attributes (Created by (person) and (time)
  • Modified by (person) and (time)
  • Versions & Metadata migrations only: Creation Date
What items are not migrated?
  • Non-Versions & Metadata migrations:
    • Creation date (Creation date gets changed to the "date of migration" date) 
    • Version History
  • Links giving access
  • Shared permissions for files/folders with symbols in name

Prepare the Source Environment

Prerequisites

Unlock the OneDrive source account and manually add migrationwiz@domainname.onmicrosoft.com as a site collection admin to the OneDrive account.

Source environment preparation

  1. Create a OneDrive for Business user account that will be used for the migration and give it main global administrator privileges or use the existing global administrator account that was set up at the time the Office 365 tenant was created. We highly recommend that you use an administrator account that isn’t one of the users being migrated. Otherwise, it can cause issues with missing shared permissions.
  2. Export the list of OneDrive for Business user accounts to a CSV file. This can be used when adding users on the Destination, and when adding users to your MigrationWiz project dashboard.
  3. Set up the app-based authentication in the Office 365 tenant. For specific instructions, see Sharepoint App-based Authentication.

Prepare the Destination Environment

  1. Create a Dropbox Business account and purchase Dropbox licenses.
  2. Create a Dropbox Business user account that will be used for the migration, and grant team admin privileges to the user. Follow the instructions in the Add Tiered Admins article from Dropbox.
  3. Create the new Dropbox user accounts. Follow the instructions in the Invite Your Team article from Dropbox. You must wait for all new users to accept their Dropbox invitations before starting the migration.
  1.  

MigrationWiz Steps

Create a Document Project

  1. Log in to MigrationWiz.
  2. Click the Go to My Projects button.
  3. Click the Create Project button.
  4. Select the Document project type. 
  5. Click Next Step.
  6. Enter a Project name and select a Customer.
  7. Click Next Step.
  8. Select endpoints or follow the steps below to create new endpoints. 

Endpoints

Endpoints are created through MigrationWiz. If you select an existing endpoint from the dropdown, it will only show ten endpoints. If you have more than ten, you may need to search it.

Consider that endpoint search is case and character-specific. For example, Cust0mer will not show up if the search is customer. We recommend keeping a list of endpoints you have created, along with any unique spellings or capitalization you may have used.

Create your Endpoints

Please review the following tabs to create your destination and source endpoints.

Source Endpoint Destination Endpoint

Create your source endpoint by following the next steps:

  1. Click New.
  2. Name the endpoint. It is recommended that the endpoint's name be unique for the project.
  3. Under Endpoint Type, select OneDrive for Business from the dropdown menu.
  4. Enter the global admin account and password.
  5. Click Add.

Authorization

At the Authorization tab, click the Request Access Token button. On the page entitled 'Dropbox -API Request Authorization', enter the email address and password for the Dropbox administrator account, and click the Allow button at the next screen.

Add Users

Add the user accounts that will be migrated to the project. MigrationWiz allows you to bulk import users into the system.

Note

For OneDrive endpoints, the email address must match the current User Principal Name of the user in the tenant.

You may use Bulk Add, Quick Add, or add the accounts to the MSPComplete customer. 

Quick Add
This option allows you to add items one at a time. To do so, you only have to provide an email address if you entered administrative credentials when setting up the project. If you did not, enter the following user information:
  • An email address
  • Login name
  • Password
  • Mailbox status
Bulk Add

Bulk Add uses a CSV containing the source and destination email addresses for the users to add the users to the project. If migrating only a specific group from a tenant, we recommend using the Bulk Add option.

MigrationWiz allows you to bulk import mailboxes into the system.

To import one or more mailboxes:

  1. Sign in to your MigrationWiz account.
  2. Select the Project for which you want to perform the bulk import.
  3. Click Add.
  4. Click Bulk Add.
  5. Follow the instructions on the page.

Add Advanced Options

Team folders are a feature of Dropbox Business that allows admins to create folders that are instantly shared with all members of their team or organization. However, unlike standard shared folders, team folders don't have an owner assigned to them in Dropbox, so they are not migrated by default as part of a document migration project.

Support/Support Tab

  • InitializationTimeout=8. This will increase the timeout initialization timeout window to 8 hours. There are no spaces on either side of the "=" sign, and the entries are case-sensitive, so pay special attention to the capital letters in the commands above.  

Filtering Tab

  • Excluding OneNote Files

Please be aware that OneNote does not support versioning. To avoid creating duplicate content, it is crucial to migrate your OneNote files just once. Each subsequent migration attempt could result in new versions of your OneNote files being generated as separate new files.

To prevent this, we advise filtering out OneNote files during various stages of the migration process by adding one in the Advanced Options. Consider excluding OneNote files during the Trial Migration and Pre-Stage Migration. 

FilteringAO.png

We recommend you that only include them in the final Full Migration stage to ensure a smooth and efficient migration process. To ensure the successful migration of OneNote folders and files, particularly after initially excluding them, it is necessary to remove the one extension from the filtering tab in the Advanced Options.

Run Verify Credentials

  1. ​Sign in to your MigrationWiz account​.
  2. Open the Project containing items you wish to validate.
  3. Select the items you wish to validate.
  4. Click the Start button in your dashboard.
  5. Select Verify Credentials from the drop-down list.

Once complete, the results of the verification will be shown in the Status section.​ 

To lock (set to ReadOnly) the OneDrive items before migration: 

  1. Make sure all OneDrive line items are not locked.

  2. Run Verify Credentials pass for all OneDrive line items. This will add the provided credentials as a site collection administrator for these items.

  3. You can now lock all the OneDrive line items.

  4. Run a full migration pass.

Notify Users

Notify users that a migration is occurring. Send an email to all users telling them the time and date of the migration. During this time, they should not modify any documents in their Source OneDrive accounts, because any modifications will not be included in the migration.

Run Migration

For small migrations, we suggest skipping the pre-stage pass and simply performing the full migration. However, for large migrations with more than five hundred users, we recommend the pre-stage migration.

Pre-Stage pass

  1. Select the users you wish to migrate.
  2. Click the Start button from the top.
  3. Select Pre-Stage Migration.
  4. Under the Migration Scheduling section, from the drop-down list, select 90 days ago.
  5. Click Start Migration.

Full pass

  1. Select the users.
  2. Click the Start button from the top.
  3. Select Full Migration.
  4. Click Start Migration.

Run Retry Errors

Look through the user list and click any red "failed migration" errors. Review the information and act accordingly.

If the problems persist, contact Support.

Request Statistics

Click the pie chart icon in the MigrationWiz dashboard to receive an email containing all the project migration statistics.

Post Migration

To prevent users from inadvertently logging in and using their OneDrive for Business accounts, decommission the OneDrive for Business user accounts or change their passwords.

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