​Why are some items migrated from Lotus Notes missing formatting, in-line images, and DocLink links?​

Resolution

Some Lotus Notes items are created using native Lotus RichText Format (RTF). These items are typically generated​ in a Lotus Notes environment, and are sent to other Lotus Notes recipients in the same environment.

When the Lotus Notes client DLL accesses a Lotus RTF encoded item, it does not attempt any conversion when providing the data for migration, because it is recognized as native encoding. Lotus RTF encoded data passed by the Lotus Notes client DLL for migration needs to be converted to MIME content before it can be migrated. In cases where an items data cannot be fully converted to MIME content, the data that can be converted to MIME is processed, resulting in a partial MIME conversion. No errors are reported when this happens, and may then result in some items migrated to a Destination having a non-formatted plain text message body, missing in-line images, or non-clickable or missing Lotus DocLink links.

To resolve this issue, add the Advanced Option LotusEnableRetryOnGetMIMEFailure=0 to the migration project.