Lotus Notes Error: Entry not found in index

Error

Entry not found in index.

Cause

This problem might surface when the names.nsf file becomes fragmented, contains corrupt data, etc.

Resolution

  1. Right-click on the notes mail database in the workspace.
  2. Go to the application, and click on Properties.
  3. Click on the ”i” tab, then click on Compact.

You can also try running the following command on the database to see if this fixes the data corruption issues:
Load Fixup -i Load compact -c -i Load Updall -r

If this does not work, try the suggestions here as well.

Was this article helpful?
0 out of 0 found this helpful