Cannot Identify the Database Owner Error

​​Cannot identify the database owner. The email read status cannot be found: This error indicates that we were not able to read the owner of the mailbox. It prevents the detection of the read/unread status of the email, and as a consequence will stop the migration process for this mailbox.​​

Resolution:

To solve this issue, simply fill in the corresponding field in the Lotus Domino server:

  1. Using Domino Administrator, click on the People & Groups tab.
  2. Select Domino Directories, your organization directory, and then select People.
  3. From the People list, choose the user whose migration failed and click on Edit Person.
    Domino_-_Edit_Person.png
  4. Go to the Basics tab, and copy the content of the Username field...
    User_Edition_-_Basics.png
  5. ...into the Owners field of the administration tab.
    Database owner.png
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