Communication with Lotus Extractor has been Interrupted Error

​​​The communication with the Lotus Extractor has been interrupted: This error indicates that a communication problem occurred between a Lotus Extractor and our data centers during a migration.

Resolution:

Make sure that:

  1. The Lotus Domino server / Lotus Notes client did not crash.
  2. The Lotus Extractor is still running.
  3. The machine on which the Lotus Extractor is running still has access to the internet (connect to http://www.google.com).
  4. The machine on which the Lotus Extractor is running is not experiencing network speed issues (test your upload speed on http://www.speedtest.net).

After performing all of these verification steps, resubmit your mailbox(es) for migration.

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