Error
The communication with the Lotus Extractor has been interrupted.
Cause
This error indicates that a communication problem occurred between a Lotus Extractor and our data centers during a migration.
Resolution
Make sure that the following points are working as expected:
- The Lotus Domino server / Lotus Notes client did not crash.
- The Lotus Extractor is still running.
- The machine on which the Lotus Extractor is running still has access to the internet, to do so connect to http://www.google.com.
- The machine on which the Lotus Extractor is running is not experiencing network speed issues. Test your upload speed at http://www.speedtest.net.
After performing all of these verification steps, resubmit your mailbox(es) for migration.