Unable to establish communication with the Lotus Extractor: This error indicates that a communication problem occurred between a Lotus Extractor and our data centers during the initialization phase of a migration.
Make sure that:
- The Lotus Extractor has been launched and is still running (what is a Lotus Extractor?).
- The machine on which the Lotus Extractor is running has a Lotus Notes client installed on it.
- The specified Lotus Extractor Identifier in your connector configuration matches the identifier displayed by the Lotus Extractor on startup.
- The machine on which the Lotus Extractor is running has access to Internet (try to open http://www.google.com).
After performing all these verification steps, resubmit your mailbox(es) for migration.