Redirect User to Different Post Office Error

Error

Redirect user to a different post office.

Cause

This error indicates that the mailbox, as specified in MigrationWiz, is not located on the target GroupWise POA (Post Office Agent), and that we were informed of a redirect which we were unable to follow. For example, the POA may have redirected us to an IP or hostname that is only accessible from the local Intranet.

Resolution

  1. Check that the specified user name is on the target POA.
  2. If the user is on a linked POA, make sure the link references a publicly accessible name/IP.
  3. If necessary, update POA links to use publicly accessible names/IPs.
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