Why are some email addresses unresolved?
Sometimes we cannot resolve the email addresses provided by Lotus Notes. It happens when a user no longer exists in the Domino Directory (for instance, he/she may have left the company) or when the Domino Directory cannot convert the address.
In that case, we use the values returned by the Notes API to try to provide the most relevant information. The results may look like:
- John Doe/Company@Domain
- John Doe
- John Doe <firstname.lastname@example.org>