Manually Setting forwards in Google Migrations

 

This article explains how to manually set forwards during a migration, on a per-user basis and from the Google admin console, when the Source is G Suite or Gmail.

Notes:

  • Forwards are useful if you are migrating users in batches, and switching some users over to the new Destination before others.
  • Forwards allow for mail coexistence, but not for calendar free/busy coexistence.
  • To set forwards on a per-user basis and from the individual users' portal, refer to KB004316.
  • To set forwards in bulk using the MigrationWiz Management Console, refer to KB005168.

 

To set forwards during a migration, on a per-user basis and from the Google admin console, when the Source is G Suite or Gmail:

  1. ​Sign in to your G Suite control panel.
  2. Click on the Organization & users​ menu.
  3. Click on the user you wish to provide coexistence for.
  4. Scroll to the bottom of the User information section.
  5. Click on the link Add another destination. A new row should have been added.
  6. Enter the email address of the new mailbox to coexist with. This email address needs to be different than the email address in G Suite.
  7. Make sure both checkboxes are selected (they already are, by default). There is one in front of the row and another under the column called Change SMTP envelope​.
  8. Unselect the checkbox in front​ of the row G Suite Email.
  9. Click on Save Changes.​
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