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The primary SMTP address must be specified when referencing a mailbox

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BitTitan Triage
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​The primary SMTP address must be specified when referencing a mailbox. The mailbox configured for migration has a secondary SMTP address specified. A secondary SMTP address is an email address that can receive email but is not displayed to the recipient receiving email from the same mailbox.

Resolution:

Update the configured mailbox with the primary SMTP address:​

  1. Sign in to your MigrationWiz account.
  2. Click Mailbox Migration.
  3. Click Migrate Mailbox.
  4. Select the Mailbox Connector receiving the error, and click View Mailboxes.
  5. Select the Mailbox with the corresponding error and click Edit Mailbox.
  6. Enter the primary SMTP address of the mailbox.
  7. Click Save.
​Note: When the Destination is Office 365, either the vanity or .onmicrosoft.com domain names can be used, even if they are secondary SMTP addresses.

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