If you do not have administrative access to the mailboxes in your Source system, you have two options:
Option 1: Automatically gather end user credentials
Click on the I do not have user credentials - send email to user for credentials option in UserActivation, and click on Skip.
Option 2: Manually gather end user credentials.
Click on the I do not have admin credentials - I will enter user information manually option in UserActivation, and click on Skip.
Gather users' passwords manually.
- Gather mailbox passwords from users.
- Reset mailbox passwords:
- You can always reset the passwords to mailboxes to something that you know and control. The problem with this method is that your end user is locked out of his/her mailbox as their password has changed. You may optionally give them the password you have set, but end users are prone to changing the passwords to something they can remember, which may cause your migration to fail during the process. If you do not plan on giving the end users the passwords, this may be a viable option if you do not mind locking them out of the mailbox.
Note: In both cases you will have to enter general user information manually (first name, last name, Source email address, Destination email address, Office address, phone number, etc.). You can create this information manually using the template below or by exporting this information from your Source system.
Once you have collected the information from your end users, you can load it into our Bulk upload template and paste it into the User List page in UserActivation.