Prepare the Source Environment
Enable OAuthentication 2.0 within your Google admin portal, to grant MigrationWiz access to G Suite. KB005019
Enable API Access. Log in to Google Admin portal > Security > API Reference > checkmark the Enable API Access button. Note: This is an extra step that is mandatory when migrating from Google Drive.
Export mailboxes to CSV file(s). From Google Admin portal > Click Users > Click on ⁝ (3 vertical dots) > Download Users > Download All Users > Click OK > Save.
If you are migrating from multiple domains, repeat these steps for each domain.
Under Authorized API clients > Client Name > Enter: 118005701438129985126
Under One or more API Scopes, enter the scope for G Suite as Source (read-only scopes):
https://mail.google.com/, https://www.google.com/m8/feeds, https://www.googleapis.com/auth/contacts.readonly, https://www.googleapis.com/auth/calendar.readonly, https://www.googleapis.com/auth/admin.directory.group.readonly, https://www.googleapis.com/auth/admin.directory.user.readonly, https://www.googleapis.com/auth/drive, https://sites.google.com/feeds/
OAuth administrative credentials will not function properly with G Suite for Business Legacy free accounts. If a G Suite tenant is a G Suite for Business Legacy free account, end user credentials must be used. Refer to KB005124 for more information on migrating with end user credentials.
Make sure there are no spaces before or after the scope entry. This will cause the authorization to fail.
Prepare the Destination Environment
- Create the Dropbox Business account and purchase Dropbox licenses.
- Create a Dropbox user account that will be used for the migration, and grant this account appropriate team admin privileges. Follow the instructions in the Add Tiered Admins guide from Dropbox.
- Use the list created under Step 3 of the Prepare the Source Environment section of this guide to recreate users in the new Dropbox Business account. Follow the instructions in the Invite your Team guide from Dropbox.
Note: Users must accept the invitations before their accounts are created at Dropbox. You must wait for the team to accept the invitations before starting the migration, or the migration will fail.
- Create the customer. KB005421
- Create the Google Drive and Dropbox endpoints. KB005427
- For the Google Drive endpoint, select Google Drive as the endpoint type, and enter the Google admin account email address and domain name in the appropriate fields.
- For Dropbox, select Dropbox as the endpoint type, and select Provide Credentials.
- Under this endpoint type, there are no fields to enter admin account and password.
- There will be an API Authorization Request screen prompt when you set up your MigrationWiz project later in the process.
- Create the Document Migration project. KB005070
Add the accounts (also referred to as "items") that will be migrated to the project. KB004842
Run an assessment to calculate the number of licenses required for your migration. KB005237
Set the Project Advanced Options. KB004834
Run Verify Credentials. KB004511
Purchase Document Migration licenses. KB004647
Notify users that a migration is occurring. Send email to all users telling them the time and date of the migration. During this time, they should not modify any documents in their Google Drive accounts, because any modifications will not be included in the migration.
Perform the migration using one of the following strategies:
- Create the Document Migration project > Select the customer > Select the Source endpoint (Google Drive) > Select the Destination endpoint (Dropbox). At the Authorization tab, click on the Request Access Token button. Within the Dropbox - API Request Authorization page, enter the email address and password for the Dropbox admin account, and click on the Allow button on the next screen.
Click on the pie chart icon in the MigrationWiz dashboard to receive an email containing all the project migration statistics. KB004626
- For small- to medium-sized migration projects that have less than 250 users, we recommend a Big Bang Migration strategy. This is a single, Full pass migration.
- Steps for a Full Migration pass:
- Select the users > From the top navigation, click on the Start button > From the drop-down list, select Full Migration > Click on the Start Migration button. KB004938
- For large migration projects that have more than 250 users, we recommend a Pre-Stage Migration strategy. This is a multiple-pass migration.
- Steps for a Pre-Stage Migration:
- Pre-Stage pass: Select the users > Click on the Start button from the top, and select Pre-Stage Migration > Under the Migration Scheduling section, from the drop-down list, select 90 days ago > Click on Start Migration. KB004938
- Full (Delta) pass: Select the users > Click on the Start button from the top, select Full Migration > Click on Start Migration. KB004938
- To prevent users from inadvertently logging in and using their Google Drive accounts, decommission the Google Drive user accounts, or change their passwords.
- Notify users once the migration has completed. Note: If you set the MigrationWiz Advanced Option for Notifications, they will receive an email upon completion of the migration. Assist them with setting up access to their Dropbox accounts.
- Provide training to end users on Dropbox.