You can customize the notification emails that MigrationWiz sends for successful migrations, failed migrations, or to verify credentials from the customer’s users.
Complete these steps to customize notification emails in MigrationWiz:
- Sign in to MSPComplete.
- In the MigrationWiz Project Details section of the Getting Started page, click Go To My Projects.
- In the top left corner of the page, select the appropriate workgroup.
- Click the project for which you want to customize email notifications.
- Click Edit Project in the top menu bar, and then click Advanced Options.
- In the Customize Notification Email section, select one of the following tabs:
- To customize the notification email for a successful migration, select Success and add a checkmark next to Customize "successful migration" email.
- To customize the notification email for a failed migration, select Failed and add a checkmark next to Customize "failed migration" email.
- To customize the notification email for requesting credentials from users, select Credentials and add a checkmark next to Customize "request credentials" email.
- Type your edits into the Subject or Message text boxes.
Note: At this time, the notification emails only support simple text customization. - The parameters listed below can be used to further customize the notification emails. These parameters pull information from MigrationWiz and the configured project.
- Click Save when you have finished editing the notification email.
Note: MigrationWiz notification emails originate from support@bittitan.com on behalf of your BitTitan user account. This cannot be changed; this feature was designed to prevent potential abuse.
Parameters
Project Type: The type of migration project (mailbox migration, document migration, etc.).
- SourceSystem: The source environment (Hosted Exchange, G Suite, Office 365, etc.).
- SourceIdentifier: The source account (user@domain.com).
- DestinationSystem: The destination environment (Hosted Exchange, G Suite, Office 365, etc.)
- DestinationIdentifier: The destination account (user@domain.com).
- AdminFullName: The full display name of the MigrationWiz administrator (John Doe).
- AdminEmailAddress: The email address of the MigrationWiz administrator (user@domain.com)
- FailureMessage: The error message for a failed migration. (Reason: Your migration failed checking source credentials.).
Note: This parameter is recommended only for the failed notification email. - CredentialsUrl: The URL where users can enter their credetials (https://migrationwiz.bittitan.com/user-credentials/input?i=xxxxxx).
Note: This parameter is recommended only for the credential notification email.
Comments
2 comments
I haven't figured out a way to nicely create the contents of the customize success message that goes out to easy user.
1. Embed URL's, such as <a href="www.mysite.com/helpdocs">Help Docs</a>
2. Is there any way to emded a graphic? If #1 above worked, then I could reference an image.
Hi Tom Hillebrand,
The customized notification emails in MigrationWiz don't support markdown or HTML. You can only edit using simple text and pre-configured parameters. The feature was configured this way to prevent abuse of the email notifications. However, I will share your feedback with our dev team to see if it's possible to enable markdown support and thereby allow images and hyperlinks.
In the meantime, I have updated the article to include the parameters that can be configured within the email notifications.
Thank you!
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