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Retrieving the COM class factory failed due to the following error: 80004005 Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL))

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    Wim Stevens

    Lotus Notes may be installed in multi-user or single user mode.

    In my experience the issue occurs when installed in multi-user mode.  The location of the notes.ini file is different compared to single mode.

    As a workaround I started the Notes client and then the extractor.

    But in the end I switched to another pc with notes installed in single user mode.

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