Administrators and managers add subscriptions and licenses to MSPComplete by redeeming a coupon generated from a distributor, from another workgroup, or from a different MSPComplete account. You can also shift subscriptions and licenses from one workgroup to another, or from one MSPComplete account to another, by generating a coupon and then redeeming it in the desired workgroup or account.
Follow these steps to redeem a subscription or license coupon:
- Select the workgroup on the top of the left navigation pane.
- Click Settings on the left navigation pane.
- Click the Coupons
- Click Redeem Coupon.
- Enter your coupon code into the Coupon Code field, and then click Check. If you have multiple coupons, add a space between each code.
- If the coupon code is valid, MSPComplete displays information about the purchased items. If the code is not valid, contact the person or distributor who generated the coupon.
- Click Apply.
Important: Subscriptions are validated and activated as soon as you redeem the coupon. The one-year subscription period begins at this point, not at the time subscriptions are consumed by agents.