Administrators and managers can add subscriptions and licenses to their account by redeeming a coupon generated from a distributor, another workgroup, or an MSPComplete account. You can also shift subscriptions and licenses from one workgroup to another, or from one MSPComplete account to another, by generating a coupon and then redeeming it in the desired workgroup or account.
For MigrationWiz users who are not using MSPComplete, simply click on your name in the top right of your Active Migrations page and select "Redeem Coupon" to be directed to the appropriate flow.
Once you have been directed to the coupon page, enter your coupon code into the Coupon Code field, and then click Check. If you have multiple coupons, add a space between each code.
Follow these steps to redeem a subscription or license coupon:
- Select the workgroup on the top of the left navigation pane.
- Click Settings on the left navigation pane.
- Click the Coupons
- Click Redeem Coupon.
- Enter your coupon code into the Coupon Code field, and then click Check. If you have multiple coupons, add a space between each code.
- If the coupon code is valid, MSPComplete displays information about the purchased items. If the code is not valid, contact the person or distributor who generated the coupon.
- Click Apply.
Important: Subscriptions are validated and activated as soon as you redeem the coupon. The one-year subscription period begins at this point, not at the time subscriptions are consumed by agents.