MSPComplete Subscription Overview

BitTitan is revising its product licensing model with the current release of MSPComplete. In this article, we’ll lay out the lineup of subscription plans.

Two big changes stand out. First, MSPComplete is now presented as two distinct subscription plans, each one giving you increasingly more functionality. Second, our subscription model has changed from subscribing on a per-user basis to subscribing on a per-agent basis. We’ll explain more below.

 

The MSPComplete Plans

There are two subscription plans for MSPComplete: Get Organized and Get Automated. 

 

Get Organized

Get Organized helps you standardize your business processes, protect your intellectual property, and enable a detailed view of your business costs and resource allocations. With Get Organized, you can create BitTitan Runbooks that break your business processes down into discrete tasks that you can then assign to right resource for the task. For more information about Runbooks, see Introduction to Runbooks, Services, and Tasks article.

When you register an account with BitTitan, your account is automatically set up with a default Workgroup and that workgroup is given Get Organized access at no charge.

Get Automated

Get Automated gives you all of the features of Get Organized and also introduces 1-click automation. Automation allows you to dispose of repetitive, menial tasks to help you streamline business process, reduce service delivery costs, and efficiently scale your operations.

One-click automation is enabled using PowerShell. You can download and install the BitTitan SDK, which includes PowerShell modules that give you programmatic access to MSPComplete and MigrationWiz objects (“entities”) so you can easily automate common tasks. For more information about automation, see the Introduction to the Automation Model article.

 

Feature Matrix

Following is a matrix that shows the feature provided under each of the MSPComplete offerings. Note that not all features are available in the current release.

Feature

Get Organized

Get Automated

Create Runbook

Yes

Yes

Basic Reports

Yes

Yes

Teams

 

Yes

1-Click Automation

 

Yes

 

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