What kind of diagnostic information can BitTitan provide?
MigrationWiz captures diagnostic logging for certain events and responses related to migration activity. In some cases, you may require more detailed logging information than what is already available to you, such as for engaging external support teams. BitTitan can provide responses from external systems, such as errors and corresponding time-stamps and other related information, but we cannot provide code-level calls, like Exchange Web Services (EWS) headers.
The following is an example of the logging BitTitan can provide; in this particular case, it is a response from Office 365 indicating that throttling is occurring.
timestamp January 1st 2018, 00:00:00.000
ex_obj.Message Error: failed to retrieve items in folder x.
Message: The server cannot service this request right now. Try again later. This operation exceeds the throttling budget for policy part 'LocalTime', policy value '0', Budget type: 'EWS'. Suggested backoff time 300000 ms.
Detail: BackOffMilliseconds 300000
If you require this level of diagnostic information, open a ticket with BitTitan Support.