The newest tool in the robust BitTitan support system, the Guided Tutorials offer a hands-on learning experience for our suite of products. Each Guided Tutorials set guides you through the basics of using products like MigrationWiz and MSPComplete. Instead of telling you how to do the steps, the Guided Tutorials lead you through the steps, explaining the process as you work.
The process is simple: log in to your BitTitan account and look in the upper right-hand corner.
You’ll want to click on “Help” to open a drop-down menu. Select “Guided Tutorials” from the drop-down. This will bring you to a pop-up which asks you to select your tool.
Once you choose MigrationWiz or MSPC complete, you’ll be offered the option to select a single module (to walk you through one stage of a migration), or you can select the Onboarding tab to be led through the entire process, step-by-step.
We always recommend that new users choose the Onboarding option for their first experience. If you work through from the first module to the last, the course will give you a guided tour through the entire process of setting up and running a migration.
Each Onboarding module is a series of text boxes that pop up on each action item, explaining what step you need to take. If there are multiple options, the boxes explain each option to you, then ask you to choose a specific one for the purpose of the process. As each module finishes, you will be offered the option to go to the next module or wrap up and go back to the menu. Either choice is fine, as you can start and stop the Guided Tutorials at any point. You can also do the entire thing as many times as you need.
And, as always, if you need more help, or find a problem or challenge in the Guided Tutorials, cut a ticket to Support, and we’ll be happy to assist. To learn how best to utilize Support, Click Here.