Dropbox to SharePoint Migration Guide


This is the complete onboarding task flow for migrating folders and documents from Dropbox to SharePoint online.

This migration guide contains the necessary steps to perform the actual migration, but there are many steps to preparing for migration. If this is your first time performing a migration, we have created a Migration Planning & Strategy Guide to walk you through planning, set-up, and general migration best practices.

To discover what items are moved with MigrationWiz in this scenario, and which items will not be moved, see Moved Items. Note that these items will vary by source and destination, so check the proper environment listings carefully.

Important: MigrationWiz does not support the migration of Dropbox Teams Folders at this time.

MigrationWiz is a migration tool, not a syncing tool. If changes are made at the source after migration, they will not sync to the destination, nor will changes made at the destination sync to the source. We do not have “live” monitoring of changes (as with a sync agent) and we cannot handle scenarios such as conflict resolution without user interaction.

SharePoint Online has certain limitations. You need to be aware of these limitations before migrating. They are documented in the following article: What limitations of SharePoint Online or OneDrive for Business should I be aware of when migrating?

MigrationWiz supports the capability to share migration projects across a Workgroup. When the Project Sharing feature is turned on, all Agents besides those who are Inactive can view all migrations projects. For more information, visit Project Sharing in MigrationWiz.

This migration scenario is free and requires no MigrationWiz licenses.

Note: Due to versioning, storage usage in SharePoint may be increased when migrating with permissions.

We are not able to support migrations with two-factor or multifactor authentication. 


Prepare the source environment

  1. Create a Dropbox Business user account that will be used for the migration, and grant team administrator privileges to the user. Follow the instructions in the Dropbox admin guide from Dropbox.
  2. Create a list of the Dropbox user accounts that need to be migrated from the Source.


Prepare the Destination Environment

  1. Create a SharePoint Online administrator or Site Collection administrator account to be used for migration or use the Global Administrator account for the tenant. More information on these can be found here.
  2. Create the SharePoint site.
    Note: Make a note of the site URL where the document libraries will be stored. This will be entered when creating your Destination endpoint.
  3. Create the structure of the document libraries, then create the actual document libraries on the Destination SharePoint Online site, before beginning the migration project.
    Note: Refer to this Microsoft training video for more information: Create your document library.


MigrationWiz Steps

  1. Create the Document Migration project. Read the How do I create a new migration project? article for more information.
  2. Create the Document Migration project > Select the customer > Select the Source endpoint (Dropbox) > Select the Destination endpoint (Sharepoint). At the Authorization tab, click the Request Access Token button. On the page entitled 'Dropbox -API Request Authorization', enter the email address and password for the Dropbox administrator account, and click the Allow button at the next screen.
  3. Add the accounts (items) that will be migrated to the project. For specific steps, see How do I add items to my migration project?
    Note: The name that needs to be entered under Destination in MigrationWiz will be the text that is at the end of the site URL. For specific instructions on finding this URL see Finding SharePoint URL and Document Library for Migration.
  4. Set the Project Advanced Options.
    (Optional) Under Support/Support Options add:
    • InitializationTimeout=8 - This increases the initialization timeout window to eight hours. Read the Cannot get folders from My Drive article for more information.
    • TeamFolderOwnerEmail=<team administrator email address> - This migrates the team folder only under the defined team administrator account. Read the How do I migrate Dropbox Business team folders? article for more information. Do not include <or> with the team administrator email address.
    • RenameConflictingFiles=1 - This automatically rename the files that have the same name. This will rename the files to their original file names, followed by a unique identifier hash so it does not interfere with the original name and search. Read the How do I migrate multiple files with the same name into OneDrive? article for more information.
  5. Run Verify Credentials. For more information see How do I verify credentials?
  6. Notify users that a migration is occurring. Send email to all users letting them know the time and date of the migration. During this time, they should not modify any documents in their Source Dropbox accounts, because any modifications will not be included in the migration.
  7. Perform the migration. For more information see How do I start a migration?
  8. Click the bar chart icon in the MigrationWiz dashboard to receive an email containing all the project migration statistics. Read the How do I receive statistics for my migration project? article for more information.


Post-Migration Step

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