How long will it take to receive licenses after payment?
Licenses are released once payment has been received:
- If you purchase via credit card, licenses will be available immediately upon payment.
- If you purchase via wire transfer (100+ licenses), licenses will be available once payment has been received and accepted.
- We do not accept purchase orders, because of processing overhead.
In both cases, you will be notified by email that payment has been accepted and licenses will be available in your account upon notification.
Typical Processing Times:
- Via credit card - instant.
- Via wire transfer - within 24 hours.
- Via ACH transfer (US Only) - within 3-4 business days.
When you call your bank to request a transfer, your order may not be processed immediately. Most bank queue up requests and process them once a day.
If you have not received your licenses in a timely manner, we recommend calling your financial institution and asking them if the electronic payment has been processed.