Post-Installation vCenter Network and Firewall Access Tests

​​​​​​​​Post-Installation Network and Firewall Access Tests

On completing installation of the Cloudamize proxy, if the status of your connection to your vCenter indicates that you are disconnected, you may receive an error message like the one shown in the screen shot below:​

To solve this problem, you must first ensure that the computer on which the proxy is installed has access to both the vCenter and the Internet, by following these troubleshooting steps:

1. Confirm that the computer on which the proxy is installed has access to your vCenter over the Internet. You can do this using either a Curl command, or by using a Telnet command.
   
   Note: Neither Curl nor Telnet are installed by default on many Windows versions. To install, see instructions at the following:

• Telnet: http://technet.microsoft.com/en-us/library/cc771275(v=ws.10).aspx
• Curl: http://curl.haxx.se/download.html .

• Telnet:  telnet 104.197.11.97 443
  
• When the screen goes blank, type the escape characters, CTRL + ], and at the prompt, type status.
• If the connection is successful, you'll receive the message Connected to 104.197.11.97.
  
• Curl:  curl.exe 104.197.11.97:443;  if the connection is valid, the command returns SSH-2.0-OpenSSH.

• Telnet:  telnet google.com 443
• When the screen goes blank, type the escape characters, CTRL + ], and at the prompt, type status.
• If the connection is successful, you'll receive the message Connected to google.com.
• Curl:  curl.exe google.com:443; if the connection is valid, the command returns the HTML page.
  

Wait for at least two minutes, and then refresh the configuration status page by clicking the refresh icon.

• If the message on the Status page is changed to "CONNECTED", then the installation is successful.
  
• If you get error messages such as "Connection Refused: We notice that you installed the Cloudamize Proxy correctly but we are unable to reach your vCenter," see the Knowledge Base article Troubleshooting Post-Installation Proxy-to-vCenter Accessibility(KB005529) for further instructions.