Google Vault, to PST format (1800 users)

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    Pablo Galan Sabugo

    Hello Daniel,

    I am not aware of any current performance bottleneck in our platform when exporting data to PST files.

    Where you say "we could only extract 2 users' mailboxes at a time", are you referring to the Google Vault Extractor extracting data to the local disk or to the MigrationWiz project that is only able to run 2 migrations successfully?

    My recommendation is to open a support ticket, provide all the details of this migration project so that our support team can take on the ticket.

  • Avatar
    Daniel Vidal

    Hello Pablo,

    I attach the email conversation I had with the support team here under the ticket - Google Vault Migration (#457917). Based on the reply from the support team, is this issue native to MigrationWiz? Please assist to review the ticket we raised last year and confirm if the limitation has been addressed. Thanks

    Casey Watkins(BitTitan Support)

    Jun 26, 14:00 PDT

    Hello Daniel,

    Thank you for the update.

    Q. Just confirming, is there an IOPs issue so running more that 2 jobs concurrently will slow down all the jobs? So to complete jobs faster I am better off have less jobs running?

    A. This is correct, having less jobs running will complete jobs faster. As Choice suggested, setting max concurrent migrations to 2 and monitoring the migration performance is the best course of action here. Is you continue seeing issues even with max concurrent migrations set to 2, please do reply letting us know so we can further investigate.

    Please let us know if you have any follow up questions or concerns.

    Regards, Casey BitTitan The Cloud Services Enablement Leader Your MSPComplete experience has changed. Click here to learn more.

     

    Daniel Vidal

    Jun 26, 05:59 PDT

    Just confirming, is there an IOPs issue so running more that 2 jobs concurrently will slow down all the jobs? So to complete jobs faster I am better off have less jobs running?

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  • Avatar
    Rob Latino

    Hi Daniel Vidal,

    I've confirmed with our technical SMEs that the Google Vault Extractor can support a maximum of 30 parallel exports.That is also covered in this article: https://help.bittitan.com/hc/en-us/articles/115008260488

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