Last week we received a coupon with 10 user licenses from Ingram Micro. We are preparing a migration project to move 200 Mailbox from one o365 tenant to another tenant.
As soon as I used the coupon in MSPComplete I saw the 10 licenses added with an expiration date equal to the date of the import (I think it was on 21st of August).
Yesterday when I began to prepare everything for our Proof of Concept my deception came as I saw that I had lost all the licenses.
How can we solve this, please?