This articles outlines the complete task flow for migrating folders and documents from Google Drive to OneDrive for Business. This migration requires an Azure subscription, which maximizes migration speed and bypasses throttling.

First time?

This migration guide contains the necessary steps to perform the actual migration, but there are many steps to preparing for migration. If this is your first time performing a migration, we have created a Migration Planning & Strategy Guide to walk you through planning, set-up, and general migration best practices. If you have never performed a migration before, we suggest reading that before beginning the steps outlined in this scenario.

Limitations

MigrationWiz is a migration tool, not a syncing tool. If changes are made at the source after migration, they will not sync to the destination, nor will changes made at the destination sync to the source. We do not have “live” monitoring of changes (as with a sync agent) and we cannot handle scenarios such as conflict resolution without user interaction.

Items and folders in "Shared with Me" will not be migrated. Only items in "My Drive" will be migrated. To migrate "Shared with Me" items, they must be added to "My Drive".

We are not able to support migrations with two-factor or multifactor authentication. 

The maximum individual file size that MigrationWiz can support is 60GB.

Some item types are not migrated. Click the bar below to expand the full list of what item types are and are not migrated. We are constantly working to create a better migration experience for you, so these items may change.

OneDrive migrations

Note that OneDrive data may not be accessible for a few days after migration, due to OneDrive's crawling and indexing process. We suggest having your users log in immediately after migration, but warn them that their data may not be available immediately. For this reason, it may be best to complete the migration on a Friday so the indexing can happen over the weekend.

If you are migrating to an Microsoft 365 Small Business Tenant account, the processes will be very similar. However, you will not be able to use admin credentials for your Destination endpoint and will instead be using end user credentials. 

Due to versioning, storage usage in OneDrive may be increased when migrating with permissions.

Due to limitations on connections allowed by GoDaddy, we do not support migrating to or from GoDaddy using this migration type.

Set up the Azure Environment

If using Microsoft provided Azure storage, you can skip this section.

1. Estimate Azure storage costs. This step is optional but is useful in providing the customer with upfront storage costs ahead of time.
2. Buy an Azure subscription or use the free one-month trial (this option is only viable if you are performing a very small migration).
3. Create an Azure storage account. You will need to set up a STORAGE (General Purpose v1 or v2) account rather than a storage blob. Take note of the storage account name and the primary access key. We recommend that you create an Azure Storage Account in the same Microsoft data center as the Destination Microsoft 365 tenant. You do not need to create any Azure containers for this migration.
1. Log in to https://manage.windowsazure.com
2. Click Storage
3. Click Manage Access Keys at the bottom of the screen. The access keys need to be entered when creating the Source endpoint. We recommend that you create an Azure Storage Account in the same Microsoft data center as the Destination Office 365 tenant. 
4. Take note of the Storage Account Name and the Primary Access Key as follows:
5. -accesskey – This is the Storage account name for the Blob – example “accountname”
6. -secretkey - This is the access key for the Storage account – example “W1RrDfkPNkfYfdVqizMNJjn5mXchwMP5uYBY8MsMqWTA7EubG911+4fZlki0Gag==”

Prepare the Source

Source Endpoint: Google Drive (Own Service Account) Endpoint 

This endpoint requires your tenant service account to be set up and Google APIs be enabled. Follow the steps below to set up your environment for this endpoint. 

Prerequisites:

• Subscription to Google Cloud Platform

• Google Super Administrator account

• Ability to set up a service account on the G Suite tenant

• Service account must be set up before the MigrationWiz project is created

 Create a Google Project:

1. Go to the Google Cloud Platform (GCP) Console and sign in as a super administrator. Choose one of the options below:

   • If you haven't used the Google Cloud Platform Console before, agree to the Terms of Service and click Create Project.

   • If you have used Google Cloud Platform Console before, at the top of the screen next to your most recent project name, click Down to open your projects list. Then, click New Project.

2. Enter a project name and click Create.

3. When the new project creation completes, at the top of the screen next to current project name, click Down icon and select the newly created project name from the list.

Enable APIs for Service Account

1. From the Google Cloud Platform Console, click Menu > APIs & Services > Library.

2. Enable the following APIs by selecting the specific API and clicking Enable.
   Repeat for each API listed below:

   • Google Drive API

   • Admin SDK

Make sure that the respective services are enabled within the Google tenant. You can control services for your users using the instructions on this page: Control who can access G Suite and Google Services.

Create Customer Tenant Service Account

Setting the Scopes for the Migration

1. From the Google Cloud Platform Console:

   1. 1. Click Menu.
      2. Click IAM & Admin.
      3. Click Service Accounts.
      4. Find the service account that was set up in Step 3: Create Customer Tenant Account.
      5. Find and copy the service accounts Unique ID number. This is the Client ID number that will be used in a later step.
         
         • This field often needs to be added to the view. Click on the Column display options button and add a checkmark to Unique ID, then click OK.
         • This Client ID should be considered similar to Administrator account passwords and handled securely.
      6. You will now have one of two options, depending on if the Google UI has been updated in your tenant. 
      Classic Google UI New Google UI

      1. Go to the G Suite admin page at admin.google.com.
      2. Click Security.
      3. Click API Controls.
      4. Under 'Domain wide Delegation' click Manage domain-wide delegation.

      1. Go to the G Suite admin page at admin.google.com.
      2. Click Security.
      3. Click Advanced Settings.
      4. Under ‘Domain-wide delegation’, click Manage domain-wide delegation.
      5. On the Manage domain-wide delegation page, click Add new.

       Once these steps are complete:

      1. In the Client ID field, paste the Unique ID copied above.
      2. In the OAuth scopes (comma-delimited) field, paste all scopes listed below:
         1. For source endpoint:
            https://www.googleapis.com/auth/admin.directory.group.readonly, https://www.googleapis.com/auth/admin.directory.user.readonly, https://www.googleapis.com/auth/drive.readonly
            
      3. Click Authorize.

       You should now see your specific Unique ID and the associate scopes listed.

Prepare the Destination Environment

Create an administrator account in Microsoft 365 to be used for migration, or use the global admin account for the tenant.

The easiest approach to follow is to use the global admin account. This was set up at the time of tenant creation. However, if you do not wish to use this global admin account during migration, then a new user account can be created instead. This will then need to be granted full access rights to each user.

The admin account must have a full license assigned to it, in order to be able to provision OneDrive for Business profiles for each user during the migration process. If you encounter the error "Personal Site is not instantiated = PermissionsUserNotLicensed", this means that the OneDrive collection for a user does not exist and the administrator account used for the migration does not have a full license assigned. To resolve this issue, assign a license to the administrator account, and resubmit the migration.

Create an Administrator Account for Delegated Administration rights

The easiest approach to follow is to use the global administrator account that was set up at the time of tenant creation. However, if you do not wish to use this global admin account during migration, then a new user account can be created instead. This new account will then need to have a license assigned that includes OneDrive for Business and be granted either Global Administrator permissions or SharePoint Administrator privileges.

Important: We strongly recommend that you use an administrator account that isn’t one of the users being migrated, as it can cause issues with missing shared permissions.

Process:

1. Create a user in Microsoft 365 and assign a license that includes OneDrive for Business. For step by step instructions, see the Microsoft article Add users individually or in bulk to Office 365.
2. Grant the new user Global Administrator permissions or SharePoint Administrator rights in Microsoft 365.
3. Ensure that the administrator account is set to use Basic authentication rather than Multi-Factor authentication.

After you perform these steps, the specified user will be visible in the Microsoft 365 administrator center. Full provisioning of the user account can take up to 24 hours.

Using App-based Authentication

BitTitan uses app-based authentication for SharePoint, OneDrive for Business, Microsoft 365 Groups (Documents), and Teams migrations. This provides greater security and reduces the potential of Microsoft throttling. It replaces the previous Microsoft 365 authentication, which has been subject to increased throttling by Microsoft. This app-based authentication method is specific for Microsoft 365 tenants.

If you elected to use app-based authentication, perform the following steps:

Add the App to the tenant

Steps to enable permission level at the destination:

1. Go to MigrationWiz-SharePoint-FullControl and consent to the app access when prompted.
2. Create new Security Group named “MigrationWiz” on the Microsoft 365 Admin Portal.
3. Create new user.
4. Add new user to previously created security group as a member.
5. Create MigrationWiz project.
6. When creating the endpoints, enter the new user credentials.

Assign Licenses

Assign an Office 365 license that contains OneDrive for Business to the admin account that will be used for migration.

• If users have never used OneDrive before, MigrationWiz will provision OneDrive (SharePoint) profiles for each user being migrated, using the admin account credentials that are entered in the Destination endpoint. However, it does not create the user account; the user account needs to have already been created.
• MigrationWiz cannot provision a OneDrive profile for blocked users. If a user is blocked, there will be a provisioning or access error.

Set up accounts on Office 365 and assign licenses. These can be created in several ways:

• Manually, one at a time.
• By bulk import, via CSV file. Read the Add several users at the same time to Office 365 article from Microsoft for more information. You can use the CSV file that was created under Step 3 of the Prepare the Source Environment section of this guide.
• By PowerShell script. Read the Create user accounts with Office 365 PowerShell article from Microsoft for more information.
  Important: If you are migrating permissions, the part of the usernames before the "@" sign on Microsoft 365 must match the part of the username on Google Drive before the "@" sign, e.g., john.smith@domain1.com on Google Drive must follow the same format before the @ sign on Microsoft 365, and so must also equal "john.smith" on Microsoft 365. The domain name, however, can be different. For more information see: Set up groups on Microsoft 365. If permissions were assigned to groups on Google Drive, and you want these to be migrated, the group names on Microsoft 365 must match the group names on Google Drive.  Create the required Microsoft 365 CNAME for your domain. Read the Create DNS records at Register365 for Office 365 article from Microsoft for more information. Set up the app-based authentication in the Microsoft 365 tenant. 

Post Migration Steps

To remove the BitTitan Enterprise app, perform the following steps:

1. Launch PowerShell.
2. Connect PowerShell to Microsoft 365.
3. Enter the command:

   Connect-AzureAD

4. Enter the admin credential in the prompt.
5. Enter the command:

   Get-AzureADServicePrincipal -SearchString Migration

6. Look for the ObjectId of the app you want to remove and enter the following command: Remove-AzureADServicePrincipal -objectId <the object id>

MSPC Steps

Licensing

Licenses are required to run a migration project in MigrationWiz. To obtain license pricing information, or to purchase licenses, click the Purchase button in the top of your MSPComplete or MigrationWiz dashboard.

Payment: We accept credit cards, and wire transfer in certain situations.  

• When purchasing with a credit card, payment is immediately processed during checkout. If successful, licenses are granted to your account instantly.
• Wire transfers are available for purchases of 100 or more licenses. If you are purchasing at least 100 licenses, you will be presented an option to purchase via wire transfer during checkout. A wire transfer checkout will generate an invoice with wiring information for your accounts payable department and bank. Once the funds are received by our system, the licenses are granted to your account immediately. 

For this project type it is recommended to use our User Migration Bundle licenses. 

To purchase licenses:

1. 1. 1. Sign in to your BitTitan account. 
      2. In the top navigation bar, click Purchase.
      3. Click the Select button and choose the license type you need.
      4. Enter the number of licenses you want to purchase. Click Buy Now.
      5. Enter a Billing address if applicable.
      6. Click Next.
      7. Review the Order Summary and enter a payment method.
      8. Click Place Your Order.

These licenses enable you to perform multiple migrations of documents and in-place archives.

User Migration Bundle Licenses have unlimited data available per license. User Migration Bundle Licenses are applied to the customer's users, for whom you'll be performing migrations, and are valid for one year.

Read the Licensing FAQ article for more information.