BitTitan Triage
Articles
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Public Folders, Shared Mailboxes, or Online Archives Inaccessible after DeploymentPro Configuration
Users are unable to access Public Folders, Online Archives or Shared Mailboxes does not automap in Outlook after configuring the Outlook profile with DeploymentPro. This issue affects the Outlook 2...
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Cannot Retrieve File: File Not Found
This error can occur when MigrationWiz applies permissions to a file that does not exist at the Destination. The possible causes for the file not existing are: The file was skipped due to a filter...
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Estimating the Required Public Folder Migration License Count
To obtain an estimate of the number of Public Folder migration licenses required for a migration project, you must first download and install the BitTitan SDK. This provides you with two components...
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Request a HealthCheck for Microsoft 365 summary report
BitTitan HealthCheck for Microsoft 365 is a service module in MSPComplete that assesses customer computers for compatibility with Microsoft 365. The HealthCheck for Microsoft 365 summary report pr...
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The remote server returned an error: (403) Forbidden.
Error Message The remote server returned an error: (403) Forbidden. Resolution This error can occur when a OneDrive collection for a user does not exist at the Source, or is empty. After confirm...
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Find the Device Management Agent log files on users' computers
Log files generated by the Device Management Agent (DMA) are critical to diagnosing bugs, crashes, and connection issues between the agent and MSPComplete. Log files are automatically uploaded to t...
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Invalid attempt to create the root folder
This error can occur during migrations to SharePoint Online if a folder mapping entry attempts to create folders outside the configured Destination library. Review folder mappings to make sure they...
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Error: Submission limit exceeded. Please contact Support.
Error Error: Submission limit exceeded. Please contact Support. Cause This error occurs when you have exceeded the maximum number of submissions for your license. Important This usually occurs wh...
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Active Directory is unavailable. Try again later.
Error Your migration failed checking destination credentials. Active Directory is unavailable. Try again later. Error: ErrorADUnavailable. Cause This error is fairly generic, but Exchange Web Serv...
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Server Cannot Service This Account
Error Server Cannot Service This Account Cause Exchange Web Services (EWS) reported that a mailbox cannot be accessed because of throttling limits imposed by Exchange. Resolution Check the error t...