BitTitan Triage
Articles
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System I/O error
Error Error: System I/O error. Cause This error indicates that the Source or Destination IMAP system experienced an I/O error, preventing a read or write. These errors are entirely outside our con...
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[SERVERBUG] Internal error occurred
Error [SERVERBUG] Internal error occurred. Cause This error indicates that the Source or Destination IMAP system acknowledges a server bug preventing a read or write. These errors are entirely out...
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None of the Client Access Servers in the destination site could process the request
Error None of the Client Access Servers in the Destination site could process the request. Cause This error indicates that either the Source or Destination Exchange server is reporting that it ...
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IMAP and POP Migration FAQs
The following guide covers general information for IMAP migrations utilizing MigrationWiz. Preparing for an IMAP or POP Migration Make sure IMAP access is enabled on your email provider. You ne...
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There was a failure retrieving rules
Error If there was a failure retrieving rules. Cause There was a connection failure with the Microsoft API, this will cause your migration to fail. Resolution Solve the issue by performing the fo...
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Mail-Enabling Public Folders
Public Folders can only be mail-enabled through the Exchange Management Shell. This means that only email servers with remote administration enabled can be automatically mail-enabled during Public...
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Supported Exchange versions for Public Folder migrations
We support the following versions of Exchange for Public Folder migration: Exchange 2007 (source) Exchange 2010 (source) Exchange 2013 (source & destination) Exchange 2016 (source & destination) ...
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What can Public Folders be Migrated Into?
Public Folders can be migrated into other Public Folders or shared mailboxes. You cannot migrate any Source other than a Public Folder, into a Public Folder. The only Source email system that is s...
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Adding a Public Folder to be Migrated
Public Folders can be added in one of two ways: Root Level folders One at a time manually Adding a Public Folder Once a Public Folder Project has been created, click on the Add button then click ...
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Folder Hierarchy for Public Folder Migrations
There is no need to create the folders before performing a Public Folder migration unless migrating more than 20 GB of data to Exchange Online. In that case, BitTitan support will need to provide ...