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BitTitan Triage

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  • Why are my database files increasing in size?

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Refer to the appropriate version of your software below. Exchange 2003 Some customers migrating from Exchange 2003 have reported that their Exchange 2003 database files had increased in size. Not...

    • Edited
    • 0 followers
    • 0 comments
    • 0 votes

  • Lowest UID 0 is less than 1 Error

    1. Solve a Problem
    2. IMAP/POP

    Error Error: Lowest UID 0 is less than 1. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. Internally, each IMAP message is assigned a unique ID ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to access an account or mailbox

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Error Unable to access an account or mailbox. Cause For Exchange users, this error means that the mailbox could not be accessed. For Microsoft 365 users, this error indicates that Microsoft 365 is...

    • Edited
    • 0 followers
    • 0 comments
    • -2 votes

  • Unknown namespace

    1. Solve a Problem
    2. IMAP/POP

    Error Unknown namespace Cause This error indicates that your IMAP server is not RFC-compliant. For example, we find that some IMAP servers: Reject the creation (or retrieval) of folders with speci...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • [ALREADYEXISTS]

    1. Solve a Problem
    2. IMAP/POP

    ​Error [ALREADYEXISTS] Cause This error indicates that your IMAP server is not RFC-compliant and gets confused about folder names because of "silent" renaming. It can also mean that a user disabled...

    • Edited
    • 0 followers
    • 0 comments
    • -2 votes

  • Unresolved Email Addresses

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Error Unresolved Email Addresses Description Sometimes we cannot resolve the email addresses provided by Lotus Notes. It happens when a user no longer exists in the Domino Directory (for instance, ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Error - [NONEXISTENT]

    1. Solve a Problem
    2. IMAP/POP

    ​Error Error: [NONEXISTENT] Cause This error indicates that your IMAP server failed to find a folder for one of the following reasons: The folder has been deleted The folder is not accessible to ...

    • Edited
    • 2 followers
    • 2 comments
    • -8 votes

  • '>' is an unexpected token

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Error​​​ '>' is an unexpected token Cause When connecting to Exchange Web Services (EWS) you might be redirected to another page such as an OWA web page. Instead of receiving a web service XML payl...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • The element at position 0 is invalid

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Error The element at position 0 is invalid. Cause This error indicates that the Exchange Web Services (EWS) returned an invalid SOAP response. More specifically, we submitted a SOAP request to an E...

    • Edited
    • 0 followers
    • 0 comments
    • 1 vote

  • EXAMINE Mailbox not selectable

    1. Solve a Problem
    2. IMAP/POP

    Error​​ Error: EXAMINE Mailbox not selectable Cause This error indicates that your IMAP server is not RFC-compliant and is not allowing us to open a specific folder (even though the folder was adve...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes