BitTitan Triage
Articles
-
Request a HealthCheck for Microsoft 365 summary report
BitTitan HealthCheck for Microsoft 365 is a service module in MSPComplete that assesses customer computers for compatibility with Microsoft 365. The HealthCheck for Microsoft 365 summary report pr...
-
The remote server returned an error: (403) Forbidden.
Error Message The remote server returned an error: (403) Forbidden. Resolution This error can occur when a OneDrive collection for a user does not exist at the Source, or is empty. After confirm...
-
Find the Device Management Agent log files on users' computers
Log files generated by the Device Management Agent (DMA) are critical to diagnosing bugs, crashes, and connection issues between the agent and MSPComplete. Log files are automatically uploaded to t...
-
Invalid attempt to create the root folder
This error can occur during migrations to SharePoint Online if a folder mapping entry attempts to create folders outside the configured Destination library. Review folder mappings to make sure they...
-
Error: Submission limit exceeded. Please contact Support.
Error Error: Submission limit exceeded. Please contact Support. Cause This error occurs when you have exceeded the maximum number of submissions for your license. Important This usually occurs wh...
-
Active Directory is unavailable. Try again later.
Error Your migration failed checking destination credentials. Active Directory is unavailable. Try again later. Error: ErrorADUnavailable. Cause This error is fairly generic, but Exchange Web Serv...
-
Server Cannot Service This Account
Error Server Cannot Service This Account Cause Exchange Web Services (EWS) reported that a mailbox cannot be accessed because of throttling limits imposed by Exchange. Resolution Check the error t...
-
[AUTHENTICATIONFAILED] (#MBR1212) Incorrect username or password - Error
Error [AUTHENTICATIONFAILED] (#MBR1212) Incorrect username or password. Cause This error occurs when migrating from Yahoo IMAP and Yahoo is blocking our sign-in attempts. Resolution To allow Migrat...
-
Exchange Error: Inconsistent get item response
Error Inconsistent get item response (0 items returned but more are available). Cause This error occurs when the Source server is overloaded and MigrationWiz is unable to get consistent responses...
-
Rule failed to migrate because: A validation error occurred
Error Rule "<name>" failed to migrate because: A validation error occurred while executing the rule operation. Cause This error occurs when MigrationWiz attempts to migrate a rule not supported in...