BitTitan Triage
Articles
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Auto-discovery Services Suggest URL Error
Error Auto-discovery services suggest URL Cause This error indicates that we could not connect to the Source system using the Source URL specified on your connector. We then queried Exchange auto-d...
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ErrorInvalidExtendedProperty
Error ErrorInvalidExtendedProperty Cause This error indicates that the Destination rejected an item because it has invalid MAPI properties. Most Exchange items have hundreds of MAPI properties. Fi...
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Invalid non-recurring appointment start date
Error Invalid non-recurring appointment start date. Description This error indicates that the calendar item is non-recurring and has an invalid start date. Cause This typically happens for old app...
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Invalid non-recurring appointment end date
Error Invalid non-recurring appointment end date. Description This error indicates that the calendar item is non-recurring and has an invalid end date. Cause This typically happens for old appoint...
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Parse error: Invalid digit in the date string
Error Parse error: Invalid digit in date string. Cause This error indicates that the Destination IMAP system rejected an item because of an invalid date. When creating items at the Destination us...
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System I/O error
Error Error: System I/O error. Cause This error indicates that the Source or Destination IMAP system experienced an I/O error, preventing a read or write. These errors are entirely outside our con...
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[SERVERBUG] Internal error occurred
Error [SERVERBUG] Internal error occurred. Cause This error indicates that the Source or Destination IMAP system acknowledges a server bug preventing a read or write. These errors are entirely out...
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None of the Client Access Servers in the destination site could process the request
Error None of the Client Access Servers in the Destination site could process the request. Cause This error indicates that either the Source or Destination Exchange server is reporting that it ...
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IMAP and POP Migration FAQs
The following guide covers general information for IMAP migrations utilizing MigrationWiz. Preparing for an IMAP or POP Migration Make sure IMAP access is enabled on your email provider. You ne...
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There was a failure retrieving rules
Error If there was a failure retrieving rules. Cause There was a connection failure with the Microsoft API, this will cause your migration to fail. Resolution Solve the issue by performing the fo...