BitTitan Triage
Articles
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Cannot retrieve folders from "folder"
Error Cannot retrieve folders from "folder". Cause This error occurs because MigrationWiz failed to gather the list of all the folders. By default, MigrationWiz allows one hour for document migrat...
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Splitting Public Folder Migrations When Migrating More Than 1,000 Folders
If migrating more than 1,000 public folders (including sub-folders), it is important to work with BitTitan Support so that the migration can be split up, based on migration points after every 1,000...
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Google Vault Migration Best Practices
This article covers best practices, setup, and troubleshooting for Google Vault Migrations. It is intended for use with the Google Vault to Microsoft 365 Migration Guide. The key to a successful Go...
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Exchange Online (Microsoft 365) Mailbox to Microsoft 365 Groups Mailbox Migration Guide
This is the complete onboarding task flow for migrating mailboxes from one Microsoft 365 tenant to another Microsoft 365 tenant.This migration scenario is useful if you want to migrate data from in...
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How can I reset my MigrationWiz account password?
To reset your password, follow the steps below. If you receive a notice that you have tried to log in too many times, simply wait an hour and try again. If your password isn’t working, make sure th...
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Using UploaderWiz in Outlook Data File (.pst) Discovery Mode
BitTitan provides a tool called UploaderWiz to facilitate uploading data to an Azure storage account in advance of being migrated to a Destination system. UploaderWiz uploads all of the data contai...
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Archive Mailbox Failing Verification Checks After SMTP Change
If, as part of a merger or acquisition, you change your users' archive mailbox SMTP addresses to be the domain name of the acquiring company's domain name, this will flag Office 365 to disable th...
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SharePoint Online to Google Drive Migration Guide
This is the complete onboarding guide for migrating documents from SharePoint Online to Google Drive. This migration type is known as "many to one", which means that data belonging to many users is...
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Encoding to Resolve Garbled Messages
There are two Advanced Support options you can look at: AutoDetectCodePage Based on the information returned from the IMAP server, MigrationWiz will automatically detect the code page and apply th...
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404 Authentication Errors in Exchange 2003
When migrating from Exchange 2003 servers, we have seen a few cases where, if using Forms-Based Authentication, migrations report 404 errors when attempting to authenticate. In these cases, disable...