BitTitan Triage
Articles
-
MigrationWiz Error - Missing items/Items do not match
Error Error message: I am missing items or the number of items do not match. Cause There are several reasons for items to be missing, or to appear to be missing. Please review the section below ...
-
Transfer Limit Reached - Stopped Migration
Error Transfer Limit Reached - Stopped Migration Cause Your migration will stop with this status once the maximum data transfer limit of the license selected has been reached. Resolution If you kno...
-
Why are category colors missing on items?
Error Message Why are category colors missing on items? Resolution Category names are stored as part of each item, but the color associated with each category is a client-side configuration. Theref...
-
The operation has timed out
Error The operation has timed out Causes The following reasons might cause this error: Low Message Size Limits The Exchange server that MigrationWiz is attempting to migrate timed out during the mi...
-
Unable to connect to the remote server
Error Unable to connect to the remote server Resolution The first thing to do is attempt to open your OWA URL from an external network from a system that is not joined to your domain. If OWA is loa...
-
404 Resource Not Found
Error 404 Resource Not Found Cause Mailbox Not Found If you are encountering this error message during credentials validation, the email address does not correspond to the primary SMTP address of...
-
404 Not Found
Error 404 Not Found Cause This error indicates one of the following situations: The specified credentials are invalid. The specified email address for the mailbox is not the primary SMTP address....
-
440 Login Timeout
Error 440 Login Timeout. Cause There are three causes for this issue happens: Invalid credentials to access the configured mailbox. Over-utilized resources. TLS Settings, MigrationWiz only suppo...
-
500 Internal Server Error
Error 500 Internal Server Error. Description This is a generic error that is returned by Exchange. Resolution Check the event logs on both the Client Access Server (CAS) and Mailbox Server for eve...
-
503 Service Unavailable
Error 503 Service Unavailable Description The service that hosts the Exchange server process is not accessible. Resolution Check the event logs on both the Client Access Server (CAS) and Mailbox...