BitTitan Triage
Articles
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Could not create SSL/TLS secure channel
Error Could not create SSL/TLS secure channel. Description This error indicates that the specified URL is probably incorrect because it uses the incorrect protocol (http vs. https). Note that M...
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Microsoft 365 User Names Error
Error Microsoft 365 user names should always be specified as email addresses Description This error indicates that the specified Microsoft 365 user name is invalid. Microsoft 365 requires users t...
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[OVERQUOTA] Quota exceeded
Error Error: [OVERQUOTA] Quota exceeded Description This error indicates that the Destination mailbox is full. Resolution We recommend the following: Log in to any available management portal and...
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This message is too big and can not be appended
Error This message is too big and can not be appended. Cause This error indicates that a message is too large and so was rejected by the Destination IMAP system. Resolution We recommend the follo...
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Invalid recurring appointment start date
Error Invalid recurring appointment start date. Description This error indicates that the calendar item is recurring and has an invalid start date. Cause This typically happens for old appointment...
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Unable to open this mailbox
Error Unable to open this mailbox. Cause This error indicates that the Source returned a folder that could not be opened. In IMAP technical terminology, the term "mailbox" is confusing, a mailbox...
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[ALERT] Message too large IMAP
Error [ALERT] Message too large IMAP Cause This error indicates that a message is too large and was rejected by the Destination IMAP system. Resolution We recommend the following: Check size lim...
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EXAMINE (8101)
Error Examine (8101) Description This error indicates that a folder is corrupt and cannot be accessed via IMAP. Resolution To solve this issue please consider the following steps: Consider filter...
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Invalid recurring appointment end date
Error Invalid recurring appointment end date. Description This error indicates that the calendar item is recurring and has an invalid end date. Cause This typically happens for old appointments th...
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The invalid value 'XYZ' was specified for the 'Name' element
Error The invalid value 'XYZ' was specified for the 'Name' element. Cause This error indicates that an item failed to migrate because one of its properties is invalid. Often, the error will includ...