BitTitan Triage
Articles
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View, Add, and Edit Your Customers
Customers are the companies whose IT and cloud infrastructure you manage and to whom you deliver a customized array of managed services. The All Customers page is where you can view and administer ...
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Workgroups FAQ
A workgroup is both a security boundary and a subscription/billing container for your agents and teams. This article contains a list of frequently asked questions for workgroups. What’s the differe...
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Public Folder Errors
The email address specified is not associated with an account This error occurs when a Public Folder migration project is set to migrate to a Shared Mailbox but the migration line item is n...
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File Server Home Directories to OneDrive for Business Migration Guide, Using PowerShell
This guide provides the procedures for migrating home directories from Windows File Servers to OneDrive for Business. The personal version of OneDrive that is included with Outlook.com/Hotmail.com ...
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Deploying the Device Management Agent (DMA) through email
Deploy the BitTitan Device Management Agent (DMA) through email by asking the users to install the agent manually. We recommend installing DMA through a group policy object because it’s automated a...
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IMAP to On-Premises Exchange (versions 2013+) Migration Guide
This is the complete onboarding task flow for migrating mailboxes from IMAP systems to On-Premises Exchange. Due to API limitations, IMAP migrations will only migrate mail items.There are some tool...
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Troubleshooting Google Vault Extractor
This article covers common and uncommon errors in the Google Vault Extractor. General troubleshooting information is also included. Important The Google Vault Extractor requires that you have ...
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Export to PST Migration Guide
This is the complete onboarding task flow for exporting either regular mailboxes or in-place archive mailboxes to PST (Outlook Data Fil) files. For this scenario, the Destination is a Bring Your Ow...
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OAuth 2.0 for MigrationWiz
The following questions and answers are specific to how OAuth 2.0 works with BitTitan products for Google migrations. What is OAuth? OAuth is an open standard for authorization. It specifies a pro...
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MigrationWiz Error - The account does not have permission to impersonate the requested user
Error Message The account does not have permission to impersonate the requested user. Cause This error indicates that the specified administrative account does not have permission to impersonate us...