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BitTitan Triage

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  • Introduction to BitTitan SDK

    1. Getting Started with BitTitan
    2. Products & Tools
    3. BitTitan SDK

    Installing BitTitan SDK The BitTitan SDK gives you access to the BitTitan Command Shell and Management Console, which you can use to automate or execute many MigrationWiz actions. For guidance on ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • APPEND could not retrieve literal argument Error

    1. Solve a Problem
    2. IMAP/POP

    Error​ APPEND could not retrieve literal argument. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known as ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Mailbox isn't a valid mbox file

    1. Solve a Problem
    2. IMAP/POP

    Error​ Error: Mailbox isn't a valid mbox file Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known as DoveC...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Why are my database files increasing in size?

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Refer to the appropriate version of your software below. Exchange 2003 Some customers migrating from Exchange 2003 have reported that their Exchange 2003 database files had increased in size. Not...

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  • Lowest UID 0 is less than 1 Error

    1. Solve a Problem
    2. IMAP/POP

    Error Error: Lowest UID 0 is less than 1. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. Internally, each IMAP message is assigned a unique ID ...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Unable to access an account or mailbox

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Error Unable to access an account or mailbox. Cause For Exchange users, this error means that the mailbox could not be accessed. For Microsoft 365 users, this error indicates that Microsoft 365 is...

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    • 0 followers
    • 0 comments
    • -2 votes

  • Unknown namespace

    1. Solve a Problem
    2. IMAP/POP

    Error Unknown namespace Cause This error indicates that your IMAP server is not RFC-compliant. For example, we find that some IMAP servers: Reject the creation (or retrieval) of folders with speci...

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    • 1 follower
    • 0 comments
    • 0 votes

  • [ALREADYEXISTS]

    1. Solve a Problem
    2. IMAP/POP

    ​Error [ALREADYEXISTS] Cause This error indicates that your IMAP server is not RFC-compliant and gets confused about folder names because of "silent" renaming. It can also mean that a user disabled...

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    • 0 followers
    • 0 comments
    • -2 votes

  • Unresolved Email Addresses

    1. Solve a Problem
    2. Exchange
    3. Mailbox

    Error Unresolved Email Addresses Description Sometimes we cannot resolve the email addresses provided by Lotus Notes. It happens when a user no longer exists in the Domino Directory (for instance, ...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Error - [NONEXISTENT]

    1. Solve a Problem
    2. IMAP/POP

    ​Error Error: [NONEXISTENT] Cause This error indicates that your IMAP server failed to find a folder for one of the following reasons: The folder has been deleted The folder is not accessible to ...

    • Edited
    • 2 followers
    • 2 comments
    • -8 votes