BitTitan Triage
Articles
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The underlying connection was closed
Error The underlying connection was closed. Cause This error message may occur when migrating a large item (containing large attachments, for instance). The Destination system will only keep ...
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An existing connection was forcibly closed by the remote host
An existing connection was forcibly closed by the remote host Cause This error message may occur when migrating a large item containing large attachments, for instance. The Destination system wil...
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MigrationWiz - Error - Mailbox Does Not Exist
Error Message Your migration failed to check credentials. Mailbox does not exist. Error: ErrorNonExistentMailbox Cause Some defective IMAP servers may list folders but later fail to return conte...
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Invalid Message Range Specified Error
Error Invalid message range specified. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known as DBMail email...
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Mailbox name contains invalid characters
Error Mailbox name contains invalid characters: Cause Some defective IMAP servers may list folders but later fail to return content from these folders. This typically affects IMAP implementations...
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EXAMINE failed
Error EXAMINE failed Cause Some defective IMAP servers may list folders but later fail to return content from these folders. This typically affects IMAP implementations that can handle special ch...
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Incorrect password or account name
Error Incorrect password or account name Cause This error indicates that your credentials are invalid or you cannot log in from our data center. Resolution Use the IMAP verification tool to check ...
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Folder Contains Excess Whitespace Error
Error Folder Contains Excess Whitespace Cause Certain IMAP systems (imap.googlemail.com, etc.) do not allow folders to contain duplicate whitespace characters.For example, trying to create a fold...
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Destination Mailbox Equal to the Source Mailbox Error
Error Cannot migrate to a Destination mailbox equal to the Source mailbox: The Source mailbox has the same email address as the Destination. Cause The Source mailbox has the same email address as...
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Did not receive any data from host within timeout period
Error Did not receive any data from host within timeout period Cause This error message may occur when migrating a large item (containing large attachments, for instance). The Destination syst...