BitTitan Triage
Articles
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Exchange message IDs could not be retrieved
Error Exchange message IDs could not be retrieved Description This is an error indicating that message IDs could not be retrieved from Exchange. Resolution Check the event logs on both the Client ...
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Connection did not succeed. Try again later.
Error Connection did not succeed. Try again later. Cause This error may occur for the following reasons: Insufficient mailbox permissions, one or more of the following requirements are not ful...
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Web DAV folder 'X' cannot be searched Error
Error Web DAV folder 'X' cannot be searched Cause This error indicates that the specified mailbox folder cannot be processed. More specifically, the Web DAV API returned an HTTP 422 (unprocessable...
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Introduction to BitTitan SDK
Installing BitTitan SDK The BitTitan SDK gives you access to the BitTitan Command Shell and Management Console, which you can use to automate or execute many MigrationWiz actions. For guidance on ...
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APPEND could not retrieve literal argument Error
Error APPEND could not retrieve literal argument. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known as ...
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Mailbox isn't a valid mbox file
Error Error: Mailbox isn't a valid mbox file Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known as DoveC...
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Why are my database files increasing in size?
Refer to the appropriate version of your software below. Exchange 2003 Some customers migrating from Exchange 2003 have reported that their Exchange 2003 database files had increased in size. Not...
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Lowest UID 0 is less than 1 Error
Error Error: Lowest UID 0 is less than 1. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. Internally, each IMAP message is assigned a unique ID ...
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Unable to access an account or mailbox
Error Unable to access an account or mailbox. Cause For Exchange users, this error means that the mailbox could not be accessed. For Microsoft 365 users, this error indicates that Microsoft 365 is...
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Unknown namespace
Error Unknown namespace Cause This error indicates that your IMAP server is not RFC-compliant. For example, we find that some IMAP servers: Reject the creation (or retrieval) of folders with speci...