BitTitan Triage
Articles
-
Active Directory is unavailable. Try again later.
Error Your migration failed checking destination credentials. Active Directory is unavailable. Try again later. Error: ErrorADUnavailable. Cause This error is fairly generic, but Exchange Web Serv...
-
Server Cannot Service This Account
Error Server Cannot Service This Account Cause Exchange Web Services (EWS) reported that a mailbox cannot be accessed because of throttling limits imposed by Exchange. Resolution Check the error t...
-
[AUTHENTICATIONFAILED] (#MBR1212) Incorrect username or password - Error
Error [AUTHENTICATIONFAILED] (#MBR1212) Incorrect username or password. Cause This error occurs when migrating from Yahoo IMAP and Yahoo is blocking our sign-in attempts. Resolution To allow Migrat...
-
Exchange Error: Inconsistent get item response
Error Inconsistent get item response (0 items returned but more are available). Cause This error occurs when the Source server is overloaded and MigrationWiz is unable to get consistent responses...
-
Rule failed to migrate because: A validation error occurred
Error Rule "<name>" failed to migrate because: A validation error occurred while executing the rule operation. Cause This error occurs when MigrationWiz attempts to migrate a rule not supported in...
-
Personal Site is not instantiated = PermissionsUserNotLicensed
Error Message Personal Site is not instantiated = PermissionsUserNotLicensed Resolution This error occurs when the OneDrive collection for a user does not exist and the administrator account used...
-
Troubleshoot Connectivity Between the Device Management Agent and MSPComplete
Complete each of the steps outlined below if a computer that has the Device Management Agent (DMA) installed fails to show up on the MSPComplete Device Management Overview page: Step 1: Confirm the...
-
MigrationWiz Error: Cannot Retrieve Folder: File Not Found.
Error Message Cannot Retrieve Folder: File Not Found. Resolution If this error occurs when applying permissions, it is because MigrationWiz wasn't able to find the specified folder at the Destinat...
-
MigrationWiz Documents Error: Cannot Retrieve File: The object specified does not belong to a list.
Error Message Cannot Retrieve File: The object specified does not belong to a list. Resolution If this error occurs when applying permissions, it is because MigrationWiz wasn't able to find the sp...
-
Finding Public Folder Size for Migration
The simplest way to determine the size of your Source Public Folders is to run a PowerShell query to obtain the size-related statistics from your Public Folders. Here is an example script that will...