BitTitan Triage
Articles
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[AUTHORIZATIONFAILED] Account is blocked - Error
Error [AUTHORIZATIONFAILED] Account is blocked. Log in to your account via a web browser to verify your identity. Cause This error occurs when you’re attempting to migrate to or from an IMAP accou...
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SharePoint Online to SharePoint Online GCC High Migration Guide
Warning Post our PKCE Release on January 19, 2026, GCC High (SharePoint, Teams and OneDrive) as source or destination are currently unsupported using MigrationWiz due to Microsoft Enforcement of M...
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The config-ini file does not exist
Error When using Group Policy Object (GPO) to distribue DeploymentPro, the end user gets the error "The config-ini file does not exist" when logging on to their workstation. Resolution Increase t...
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Updating Calendar Events Post-Migration
Error Updating Calendar Events Post-Migration Cause This is an old known issue where calendar events cannot be updated post-migration in the Exchange/O365 destination. The actual origin of the issu...
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Cannot Retrieve users, groups, and permission levels: Access denied. You do not have permission to perform this action or access this resource
This error occurs when performing a SharePoint migration and the account used for the migration does not have enough permissions. To resolve this error, confirm that the account is both a Site Coll...
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Error - G Suite - Recurring appointments whose recurrence is the last day of the month cannot be migrated
Error "Recurring appointments whose recurrence is the last day of the month cannot be migrated." Cause This error occurs because of the differences in the way recurring events are handled between G...
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Migrating Public Folders to Shared Mailboxes
The following Destinations are supported for Public Folder migration projects: Public Folders Shared Mailboxes If migrating to Public Folders, then the steps in the relevant Public Folder migratio...
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The migration can't be satisfied
Error Message The migration can't be satisfied. Cause This error occurs when the MigrationWiz scheduler detects that a combination of Advanced Options can never be satisfied. This is due to a comb...
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Cannot Retrieve User: The user does not exist or is not unique.: <username>
Cannot Retrieve User: The user does not exist or is not unique.: <username> Answer: This error usually occurs when performing a migration from File System to either SharePoint or OneDrive. It ha...
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PST Error: Some items have not been imported due to domain validation failure
Error Some items have not been imported due to domain validation failure Resolution You may experience this error when importing PST into your project while it is configured to use G Suite as a ...