BitTitan Triage
Articles
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MSPComplete Interface Tour
MSPComplete provides an easy-to-use, browser-based interface that you can access from a desktop, a laptop, or a mobile device. The following sections illustrate the elements of the MSPComplete inte...
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Agent Roles and Privileges
By defining account privileges for the agents who use the system, you can determine exactly what information each MSPComplete agent can view and edit. Each agent invited to join a workgroup is give...
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How can I install the Device Management Agent (DMA) on domain-joined computers without admin rights?
You cannot install DMA via GPO when a client-to-site VPN does not exist to process or update the Group Policy Object (GPO) changes. Instead, you can install DMA by email following the directions o...
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UploaderWiz upload fails with 403 Forbidden when using BitTitan Azure Storage
Error UploaderWiz upload fails with 403 Forbidden when using BitTitan Azure Storage. Cause UploaderWiz will report the error: "The remote server returned an error: (403) Forbidden" when the uplo...
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Best Practices for a File Share to SharePoint Migration
Analyze the Source file shares Prior to migration, a full analysis of each file share should be made. The following third-party tools can assist with this: WinDirStat VBAExpress FolderSizes SpaceS...
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Public Folder Migration Guide From On-Premises Exchange 2007+ to Microsoft 365
Welcome to the Public Folder Migration Guide From On-Premises Exchange 2010 SP1 or later to Public Folders on Microsoft 365 in a non-hybrid deployment. This document will walk you through the envir...
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View, Add, and Edit Customer Groups
A group in MSPComplete is a collection of two or more users (customer employees) who are combined into a unit for a specific organizational or business purpose within that company. Creating groups ...
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MSPComplete Hands-on Tutorial
This tutorial gives you hands-on experience with MSPComplete. Work through these exercises in the order presented; each preceding exercise provides context for the subsequent exercise. When you fin...
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Server and Port Configuration for Device Management Agent
To grant BitTitan Device Management Agent (DMA) connectivity, all services, firewalls, proxies, and antivirus software must be configured to allow access to the following URLs: https://dma.bittita...
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Public Folder Migration Guide From Hosted Exchange To Hosted Exchange
This is the complete Onboarding Task flow for migrating Public Folders from one multi-tenant Hosted Exchange environment to another multi-tenant Hosted Exchange environment. We recommend reading ...