Information Collected by Device Management

Device Management, through the Device Management Agent (DMA), collects the information listed below and transmits it to BitTitan databases via HTTPS. Read the Introduction to Device Management article to learn more about Device Management.

This information is collected by DMA in client mode:

• Machine information collected:
  • Device name
  • Manufacturer
  • Model
  • Total memory space
  • Serial number
  • Primary MAC address
  • Processor information:
    • Processor name
    • Max clock speed
    • Address width
    • Number of cores
  • Disk information:
    • Free disk space
    • Total disk space
  • Microsoft .Net version
  • OS name
  • OS version
  • Current time zone
• Software information collected:
  • All installed program names, their publisher, and versions (including internet browsers)
• Connectivity information collected:
  • Domain joined status
  • Download speed
  • Upload speed
  • Latency

This information is collected by DMA in gateway mode:

• Active Directory (AD) information collected:
  • Groups
  • Users
  • Devices
    

    Important

    The information above is only collected from the same forest in which the gateway is installed.
• Device information collected:
  • Name
  • Location (domain name)
  • OS name
  • OS version
  • Object GUID (unique identifier used by AD)
  • DNS name
  • Date the record was created in AD
  • Date the record was updated in AD
  • Is the device a Hyper-V Virtual Machine? (Yes/No)
• Device information collected if it is running a Windows server operating system:
  • Model
  • Total RAM
  • Serial number
  • Number of cores
  • Total disk space/free disk space
  • Is the device a Hyper-V Virtual Machine? (Yes/No)
• Information collected for each user:
  • Object GUID
  • Name
  • Date the record was created in AD
  • Date the record was updated in AD
  • Email address
  • First name
  • Last name
  • Display name
  • User principal name (UPN)
• Information collected for each group:
  • Object GUID
  • Name
  • Date the record was created in AD
  • Date the record was updated in AD
  • Group type (AD Group, AD Security Group, AD Distribution Group)
• Information collected in VSphere discovery for each VM:
  • Device name
  • Friendly name
  • Serial number
  • OS name
  • Domain join status
  • Model
  • Total disk space/free disk space
  • Total RAM
  • Number of cores
  • IP address
  • Primary MAC address
  • DNS name
  • Device type (is the device a server?)
    

    Important

    Device type is only collected for Windows-based virtual machines.
  • Username of the last user to log in to the machine
  • Date of last login
    

    Important

    The login information above is only collected for Windows-based virtual machines that are running and domain-joined.