BitTitan Triage
Articles
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Source Public Folder Type and Destination Public Folder Type
For items to be migrated between Source and Destination Public Folders, the types of the folders must be correct. This means that when migrating email, both the Source and Destination must be set u...
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Assigning the Elevated Admin Role 'Organization Management' to a Public Folder Account for Migration
When setting certain fields in Exchange, the user performing a migration needs to be assigned the correct permissions through assigned admin roles. In most cases, the admin role for migration is re...
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BitTitan - Data Security and Privacy Policy
At BitTitan, we take mailbox data security and privacy very seriously. Our product has been used to migrate Fortune 100 companies, American and foreign governments, police departments, banks, stock...
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Why did my migration fail?
If the migration finishes with a status of Failed, it is due to one of the following reasons: A fatal error occurred. The maximum number of failed items had been reached. Migration errors can slo...
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Submitting the migration in 'Retry Mailbox Migration Errors' mode does not make the errors go away.
Error Submitting the migration in 'Retry Mailbox Migration Errors' mode does not make the errors go away. Cause This error may occur when a migrated item no longer exists, or when the date of an er...
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MigrationWiz Error - Missing items/Items do not match
Error Error message: I am missing items or the number of items do not match. Cause There are several reasons for items to be missing, or to appear to be missing. Please review the section below ...
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Transfer Limit Reached - Stopped Migration
ErrorTransfer Limit Reached - Stopped MigrationCauseYour migration will stop with this status once the maximum data transfer limit of the license selected has been reached.ResolutionIf you know tha...
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Why are category colors missing on items?
Error Message Why are category colors missing on items? Resolution Category names are stored as part of each item, but the color associated with each category is a client-side configuration. Theref...
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The operation has timed out
Error The operation has timed out Causes The following reasons might cause this error: Low Message Size Limits The Exchange server that MigrationWiz is attempting to migrate timed out during the mi...
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Unable to connect to the remote server
Error Unable to connect to the remote server Resolution The first thing to do is attempt to open your OWA URL from an external network from a system that is not joined to your domain. If OWA is loa...